Return to previous page

Single product custom tab 01

Shipping through Pakistan Post

Bare Root Shipping: To reduce shipping costs and ensure the health of certain plants like cactus and agave, we ship them bare rooted. Bare rooted plants are carefully packaged to prevent damage during transit

Plant Health: Our experience shows that even after a week of being bare rooted, plants remain healthy upon arrival. Customers can rest assured that their plants will thrive.

Damaged on Arrival: If your plant arrives damaged or in poor condition, please contact us immediately with clear photos of the plant and packaging. We will assess the situation and work with you to find a satisfactory solution, which may include a replacement or refund.

Plant Health Guarantee: We guarantee the health and quality of our plants upon delivery. Once a plant has been received in good condition, we do not accept returns or exchanges due to the risk of plant stress or damage during transit.

Exceptional Circumstances: In exceptional cases where a plant needs to be returned, we require proof that the plant arrived safely and was cared for appropriately. We reserve the right to evaluate each return request on a case-by-case basis.