At gardeners.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make purchases through our online plant shop.
Information We Collect:
Personal Information: When you place an order or create an account, we collect personal details such as your name, email address, shipping address, and phone number.
Payment Information: We securely process payments through trusted third-party payment processors. We do not store credit card details on our servers.
Communication: We may collect information when you contact us via email, phone, or messaging platforms such as WhatsApp.
How We Use Your Information:
Order Processing: We use your personal information to process and fulfill your orders, including shipping arrangements and customer support.
Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our products and services.
Improving Services: We analyze customer preferences and behaviors to enhance our website, products, and services.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We use secure connections (SSL) to encrypt data transmitted between your browser and our servers.
Shipping Policy:
Bare Root Shipping: To reduce shipping costs and ensure the health of certain plants like cactus and agave, we ship them bare rooted. Bare rooted plants are carefully packaged to prevent damage during transit.
Plant Health: Our experience shows that even after a week of being bare rooted, plants remain healthy upon arrival. Customers can rest assured that their plants will thrive.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or to fulfill essential functions of order processing (e.g., shipping partners).
Your Choices:
You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails.
Updating Your Information:
You can update or correct your personal information by logging into your account or contacting us directly.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at gardeners.pk@gmail.com
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy periodically, and any changes will be posted on this page.
